Information
At Summer Blooms Nursery, we understand that sometimes returns are necessary. We strive to make the process as simple and straightforward as possible. Explore our returns policy to understand how we can assist you.
Frequently asked questions
We've compiled a list of frequently asked questions to address common concerns about our returns process. Our aim is to provide clear and helpful information, ensuring a smooth experience for every customer at Summer Blooms Nursery.
What are the main reasons a customer might need to return a plant?
If your order arrives damaged you can return for replacement or full refund.
Are there any important conditions or a timeframe for returns?
Our return policy is valid for 14 days from the date of delivery.
If a customer needs to return a plant, what steps should they take?
You can contact us first or you can just return to us, once the return is complete, a full refund will be issued.
Who covers the cost of sending a plant back, and how quickly can a customer expect a refund or a replacement?
We offer free returns. You can expect your refund to be processed within 3-5 working days.
Hassle-free returns
At Summer Blooms Nursery, we want you to be completely satisfied with your purchase. Our returns policy is designed to give you peace of mind. If you have any further questions, please don't hesitate to contact us.